Everything you need to keep client requests clear.

Capture requests, discuss changes, record decisions, and keep a durable history — without email chaos.

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CAPTURE

Capture requests once

Every client request becomes a structured record — the single place everyone refers to. No forwarding, no duplicate threads, and no uncertainty about what's current.

  • Structured request with a stable link
  • Client or internal submission
  • Attach files and context once
  • No parallel threads

DISCUSS

Keep discussion attached

All conversation stays with the request, so context doesn't drift into inboxes or memory. Everyone sees the same thread and the same facts.

  • Threaded discussion
  • Mentions and notifications
  • Internal notes vs client-visible discussion
  • No inbox archaeology

DECIDE

Make decisions explicit

Record what's included, what's excluded, and why — explicitly. Definable helps teams avoid implied agreements and recurring misunderstandings.

  • Clear decisions, not assumptions
  • Included / excluded scope
  • Changes captured as they happen
  • Less "I thought this was included"

HISTORY

Preserve a durable history

Each request keeps a complete record of changes and outcomes. Review what happened later without reconstructing context from scattered messages.

  • Full timeline of changes
  • Audit-friendly history
  • Easy handoffs across team members
  • No reconstruction needed

SHARE

Share with confidence

Share a clean client view that reflects what was agreed. Keep the working record consistent across your team and your client.

  • Client view with only relevant information
  • Unlimited collaborators and client access
  • Simple permissions where needed
  • One source of truth

Start a durable record for your next client request.

Try Definable free for 14 days. No credit card.

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