Running an agency? See /for-agencies
FOR CONSULTANTSProtect your time with clear decisions.
Definable turns client conversations into structured agreements. Every question, every recommendation, every decision — documented, traceable, and clear.
Turn conversations into agreements you can point to. Stay lightweight — but never vague.
Best for solo consultants and small consultancies.
How work actually arrives
"Quick questions" turn into unpaid work
A client texts: "Just wondering, should we use X or Y?" You answer helpfully. Next week, it's another quick question. By month three, you're doing advisory work via WhatsApp without boundaries or billing.
What Definable changes: Questions become structured requests. You can set boundaries around scope, time, and follow-up. Everything stays visible and billable.
Clients remember conversations differently
You discussed three options in a call. You recommended path A. The client says: "I thought we agreed on path B." Without notes, you can't point to what was actually said. The relationship feels adversarial.
What Definable changes: Conversations become threads. Your recommendations and their decisions are visible to both of you. No ambiguity, no awkward corrections.
You are the system; context leaks over time
You remember what you recommended in January. By April, the details blur. By July, when they ask a follow-up question, you're reconstructing context from memory and scattered emails. Your institutional knowledge lives only in your head.
What Definable changes: Your recommendations and decisions become a searchable knowledge base. Pick up any engagement where you left off, whether that's next week or next year.
What you get
- One place to document a client question and your recommendation — linked together.
- A clear history of what was discussed, decided, and deferred that you can reference months later.
- Fewer "what did we agree on?" moments because both of you see the same thread.
- Less time repeating context between engagements — it's all there when you return.
- Clear boundaries around scope without sounding adversarial or defensive.
- Your institutional knowledge preserved beyond memory and email threads.
A retainer that doesn't drift
A client asks in a call for "just one more thing"
Mid-retainer check-in, they mention: "Oh, can you also think about our pricing strategy?" It sounds casual, but it's a new scope item. You add it to Definable with a note about the current scope and a proposed addition.
You propose options and tradeoffs
You outline three pricing approaches with pros and cons. The analysis lives in Definable, attached to the request. They can reference it anytime without asking you to resend it.
Client approves one path
They choose option B — the tiered pricing model. That decision is marked clearly. The other options remain visible so they understand what was considered and why B was chosen.
Two weeks later they ask for the other path too
They say: "Can we also do option A for a different product line?" Instead of explaining what option A was, you point them to the same request. They see the full context, you stay aligned, no friction.
Request + decision thread placeholder
A thread showing the pricing strategy question, your analysis, the client's decision, and their follow-up request — all connected in one place.
Works with your current stack
Definable sits beside email, calendar, and documents. It's where decisions and changes live — not where you schedule meetings or write reports. Use it alongside your existing tools to keep advisory conversations structured and agreements clear.
Reliability
Keeps history across months and years. When you return to a client after a gap, everything you discussed and decided is still there. No lost context, no reconstructed memories.
Frequently asked questions
- Is this overkill for a solo consultant?
- No. Solo consultants need structure most of all — you don't have a team to remember things. Definable is lightweight to use but robust enough to preserve context across long gaps.
- How do I share this with clients without friction?
- You share links, just like you'd share a Google Doc. Clients see the same threads you do. No new passwords, no new logins to remember — it's a link they click.
- What if a client refuses to use another tool?
- You can still use Definable internally. Capture their questions and your recommendations, even if they stay in email. The structure benefits you, and you can always share links later if they're curious.
Running an agency? See /for-agencies